⚠️ This guarantee can only be applied to subscriptions with monthly billing. Quarterly and annual billings are not illegible for full refund.
The conditions to obtain a full refund are:
Your subscription is tied to a monthly billing
Refund request is sent no more than 7 days after the end date of your free trial.
You did not use all the options included in your free trial:
40 runs and 8,000 words generated with the writing assistant
10 plagiarism scans
20 keywords lookup
If any of these questions are not fulfilled, we will study your case independently.
If the money-back guarantee does not apply
Refund requests can be accepted for the following reasons
the app is not working properly
you have not used the product
It can lead either to partial refund or full refund.
How to send a refund request ?
On the chat inside the app
Send an email: firstname.lastname@example.org
We will respond to your request within 24 hours.