Money-back guarantee

⚠️ This guarantee can only be applied to subscriptions with monthly billing. Quarterly and annual billings are not illegible for full refund.

The conditions to obtain a full refund are:

  • Your subscription is tied to a monthly billing

  • Refund request is sent no more than 7 days after the end date of your free trial.

  • You did not use all the options included in your free trial:

    • 40 runs and 8,000 words generated with the writing assistant

    • 10 plagiarism scans

    • 20 keywords lookup

If any of these questions are not fulfilled, we will study your case independently.

If the money-back guarantee does not apply

Refund requests can be accepted for the following reasons

  • the app is not working properly

  • you have not used the product

It can lead either to partial refund or full refund.

How to send a refund request ?

We will respond to your request within 24 hours.

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