If canceling an annual subscription with us, we do offer a grace period of 7 days, in which we will offer a full refund on your purchase if not satisfied. After this period has expired, it is not possible to cancel an annual or a quarterly plan. If this applies to you, please send an email to email@example.com.
The conditions to obtain a full refund are:
Your subscription is tied to a monthly billing
Refund request is sent no more than 7 days after the end date of your next billing period.
If the above are not fulfilled, we will study your case independently.
How to send a refund request ?
On the chat inside the app
Send an email: firstname.lastname@example.org
We will respond to your request as soon as possible.
Updated on: 12/12/2022